What to look for in a carpet cleaner company

With several carpet cleaning companies out there in Singapore, consumers are spoilt for options and are left thinking which of them are suitable to produce the desired results. There are many who promised quality work at a low price, however take caution that price should not always be the dominant factor in determining which company that you should engage with. Here are the key factors that you should consider so that you would get the most value for your dollar.

Certifications and Accreditations

Before you engage a carpet cleaning company to do the work for you, it is important you do a little research about the company in order that you may know if the company possesses the right accreditations and is licensed to be operating legally. A reliable company should also have workers that are trained and qualified to do the job as promised.


It would not hurt to ask your friends if they have engaged such companies and what their experience was like. Reviews paint a small picture of the work that the company has engaged in the past in terms of their quality of work and range of work that they have engaged in. Do note it is common for a company to get negative reviews because of the freedom of speech given in the internet. Spam reviews are also common, thus you should not immediately dismiss the company’s offers the moment you see a negative review. Look through the different platforms and that will give you a rough sense as to the quality of work that they produce. In addition, you can always ask the company about the negative review posted online and get them to explain the situation for you.


Next, the company’s experience is important because it tells you how long the company has been in business. Look at the company’s portfolio to see the work that they are involved in, which will actually help you to understand if they are able to cater to your requests.


It is also crucial that you enquire if the company provides a comprehensive insurance package so as to cater for unexpected or unfortunate events. This will also give you the assurance that your furniture and assets are protected especially when they perform a more complicated task.

Complimentary Services

Having understood the range of work that they are able to perform, now you can ask about the scope of work that they will offer when you have decided to engage with them. Such questions that might run through your mind are: will you help to move my furniture if necessary during the carpet cleaning process and place them back? Do you guarantee certain results? Or even are there any hidden fees for pet stains treatments?


Lastly, after you have worked out all these important factors, think about the price and value that the company is offering. Always work within your budget and give some leeway to your budget so that you would be able to cater for better value propositions.